Imperial Forge

 

     

 

We at The Imperial Forge will NOT sell any product to anyone below the age of 18 and reserve the right not to sell to anyone we deem as unfit or irresponsible. We hope that you will act responsibly with your new purchase, and as a condition of purchase you agree NEVER to carry any of our products in public places.  By purchasing from this site, you are committing yourself to these terms and conditions.

We at The Imperial Forge ensure to sell you the very best of our quality products, and are certain that you will be very happy with your purchase.  If in the unlikely event, you have a problem with any of our products purchased from us, here are the terms and conditions for returning your goods.

 

 

Exchange and Refund Policy

 

All of our products, if faulty due to manufacturing process will be repaired or exchanged if the item is returned to us in its original unused condition within 28 days of delivery. If in the unlikely instance, you find your purchase to be faulty, we ask that you contact us within a period of 7 days, and return the item within 28 days of delivery. We will then take appropriate action to either repair or replace the item. Your postal costs for returning faulty goods will be reimbursed to you, once we are satisfied that the product is faulty due to manufacturing process. Postal costs will only be refunded on faulty goods.

We would ask that you contact us prior to returning any product at: - Orders@ImperialForge.com

 

 

Dimensions

 

 At The Imperial Forge we endeavour to publish as accurate information on our products as possible. However due to our swords being hand made, dimensions stated on our site may occasionally be inaccurate.

 

 

Delivery

 

We at The Imperial Forge aim to get your purchases to you as quickly as possible. We aim to get all orders processed and dispatched the next working day, subject to availability.

If we find that the item you have ordered is currently out of stock we will notify you immediately with an estimated lead-time. If you feel that  due to the delay the item is no longer required, we will be happy to refund you.

 

 

Postage and Packaging

 

The following postage and packaging cost will apply to all orders.

 

Band

Goods Value

Price

A

$0.00 - $100.00

$9.95

B

$100 - $250.00

$12.95

C

$250 - $500.00

$16.95

D

$500.00 +

$24.95

 

Insurance and Online Tracking are included in Postage and Packaging costs.

 

 

These terms and conditions do not affect your statutory rights.

Best regards,

Michael Asterita, managing director.

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